Power BI · AI · Data Transformation
Case studies demonstrating reporting modernisation, operational insight and measurable business impact across local government and enterprise retail environments.
Delivering governance-grade reporting, operational visibility and automation solutions that improve decision-making and reduce manual effort.
Trafford Council required improved visibility into resident demand and service interactions across departments. Existing reporting processes were fragmented, manual and limited operational responsiveness.
Designed and implemented an enterprise Power BI reporting environment integrated with Power Automate pipelines and near real-time operational data. Introduced governance controls, KPI standardisation and automated reporting workflows.
Enabled faster decision-making, improved operational visibility and reduced repeat resident interactions through better service intelligence and reporting automation.
Marks & Spencer required improved workforce forecasting and operational planning across a large multi-site retail estate to better align staffing spend with sales performance.
Developed and deployed a large-scale Power BI resourcing dashboard integrating workforce, operational and financial datasets. Introduced scenario modelling, forecasting automation and KPI-driven operational planning.
Improved workforce allocation, reduced manual planning effort and supported EBITDA delivery through more accurate forecasting and operational visibility.
Multiple reporting approaches, inconsistent governance and fragmented analytical practices limited scalability and reporting maturity across organisational teams.
Established and led a Power BI Centre of Excellence focused on governance, reporting standards, best practice frameworks and capability development across departments.
Improved reporting consistency, strengthened governance controls and embedded a more strategic, scalable approach to analytics and decision-support reporting.
HR teams across both local government and private sector environments needed a single, trusted view of workforce, absence, turnover and recruitment data. Fragmented spreadsheets and siloed systems made it difficult to understand drivers of sickness, agency spend and overtime, and to align HR budgets with service demand and organisational targets.
Designed and delivered a Power BI people analytics suite integrating core HR, payroll, recruitment and L&D datasets. Established common data definitions, built portfolio-level views spanning absence, overtime, agency, vacancies and holiday planning, and introduced repeatable deep-dive diagnostics on teams, roles and contract types to support “Right people, right place, right time” workforce decisions.
Provided end-to-end visibility of HR portfolios, revealing patterns such as spikes in absence around contract end points and seasonal sickness trends by team. Enabled HR and service leads to align holiday and rota planning with demand, optimise use of fixed-term and contract colleagues, reduce avoidable spend and improve service scores through more proactive workforce management.
Helping organisations improve operational visibility, automate reporting workflows and build decision-ready analytics environments using Power BI and modern data platforms.
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